June 28, 2007

Working from home just got easier!

In a previous post I wrote about resources you might need when you are working from home. Well it just got a lot easier now that a complicated url is no longer necessary to gain access to NetStorage (the web based way of getting to your Novell drives).

Now it is as easy as going here : http://netstorage.brynmawr.edu Just type in your Novell username and password and your drive will appear on the page. Don't forget to logout when you are finished if you use a shared computer.

 

If you have any problems accessing your drives this way from home, call the help desk 610.526.7440. 

June 5, 2007

Office 2007 update!

Information Services is preparing for the replacement this summer of
about 25% of the computers on campus. By the end of the summer
all of the public computers and many administrative staff will be
running the latest version of Microsoft Word and Excel (aka Office
2007). Classroom computers will have both the current and new versions
of Word and Excel as long as no compatibility problems are discovered during the testing phase this summer. If you want more information about this change or its impact please contact the Help Desk at x7440 or help@brynmawr.edu.

Want an old computer? Need a new computer?

This Fall Information Services will offer a pilot service selling  four-year old computers for $80. A limited number of machines will be available this year and will be distributed early in the Fall semester, once we find out how many machines are available. First priority will go to community members with a work-related need for a home computer or those who currently have no computer at home.

To express interest, please send an email to help@brynmawr.edu with your
name, Mac or PC preference and information about your home need.

Or Buy New for Less!
You may not know that all members of the Bryn Mawr community are
eligible to purchase Dell and Apple computers, and Microsoft software
at an educational discount. Visit
http://www.brynmawr.edu/computing/docs/sales.shtml to learn more.

May 31, 2007

Staying connected - all summer!

No matter where you are this summer, at home or traveling, if you are away from Bryn Mawr, you can still have access to the library's extensive online resources. Follow the Off-Campus Access link on the libraries' homepage. Once you're logged in with your email username and password, you can access any of our online resources such as Proquest Research Library, Lexis-Nexis, Web of Science and much more. If you have questions or problems the library staff is still around to help!

Mariam Coffin Canaday Library - Reference Desk (610) 526-5279

Rhys Carpenter Library for Art, Archaeology and Cities (610) 526-7912

Lois and Reginald Collier Science Library (610) 526-7463

Special Collections Department (610) 526-5289

Information Services Technology Planning

Information Services has begun a planning process to help determine choices and future directions for IT services, such as email, calendar, file storage and printing. This process will look at our services holistically and lay a foundation for an environment that  better meets the needs of the community. Please take a look at our new blog where we would like to hear from you!

Please answer a few questions we have for community members by posting a comment. Visit our blog at http://www.brynmawr.edu/is/planning/.

April 6, 2007

briefcases & file cabinets

Darla Attardi and I were talking about useful metaphors to help explain online storage options. I think we came up with something that really works!

Storing files on your computer, is a lot like storing files in a file cabinet in your office. You use handy folders to organize them, and they are only accessible when you are in your office (let's just forget about laptop computers for a moment).

Your Novell storage space is like a briefcase that you can carry around with you. You don't have to be in your office to get to the files on Network storage, but you do need a computer with an internet connection (see my previous post about working from home).

Finally, a jump drive (thumb drive, usb drive, etc.) is a much smaller storage device that is like a pocket. The important thing to keep in mind is that we rarely carry important papers in our pockets because they are easily wrinkled and become illegible after going through the laundry. Similarly these small storage devices should not be the only place that you store something important like your thesis, Science paper, or home budgeting spreadsheet. (And never send them through the laundry!)

Perhaps the metaphor isn't perfect, but it does make it a little easier to explain the difference between saving a file to a computer's hard drive (the file cabinet), Novell network storage (the briefcase), or to a jump drive (the pocket).

What do you think, does this metaphor work for you? And which method do you use most often? 

March 9, 2007

Daylight Savings Time is almost here!

I am thrilled that daylight savings time (dst) is starting early this year. It is so much more pleasant to arrive home after a long day with a few hours of sunlight left. Although I see all the advantage of the change, computer systems may be confused by it. The wonderful folks at the Help Desk and in Desktop Support Services have teamed up to write this handy little FAQ about how daylight savings time might affect your computer. Please give it a quick read to make sure you will experience as little inconvenience, and thus enjoy the longer day, as possible.

http://www.brynmawr.edu/computing/docs/DSTChanges2007.shtml